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Guest Group Coordinator / Guest Services Specialist, RockRidge CanyonA Young Life of Canada propertyPrinceton, British Columbia, Canada |
A little bit about the job …
RockRidge Canyon is a year-round Christian conference and retreat facility located in Princeton, British Columbia, owned and operated by Young Life of Canada for the purpose of reaching teenagers with the Gospel of Jesus Christ. Last season, RockRidge Canyon hosted 17 Young Life camps and over 60 rental groups, totaling almost 7,000 guests.
Reporting to the Guest Services Manager, the Guest Group Coordinator/ Guest Services Specialist (GG Coordinator) is the liaison between RockRidge Canyon and our guest groups at RockRidge Canyon, coordinating guest needs and RockRidge Canyon operations.
As a member of a team dedicated to serving the needs of our guests and one another, you anticipate and respond to those who come to RockRidge Canyon with professionalism, discretion and good will.
As an ambassador for Young Life, you ensure RockRidge Canyon’s activities promote, enhance, and protect Young Life’s brand, and boost its reputation with relevant constituents, as well as driving broader awareness. You subscribe to Young Life’s Statement of Faith and abide by its Codes of Conduct.
This is a permanent, full-time position located in Princeton, BC, Canada. The business address and work location are 2000 Willies Ranch Road, Princeton, BC, Canada.
For a copy of the full job description, please click here.
A little bit about us …
RockRidge Canyon is a Young Life of Canada property located in Princeton, BC, Canada. At RockRidge Canyon, teenagers are treated to the resort-quality facilities for which Young Life has become known. Kids can get away from the pressures of everyday life, have fun with friends and their Young Life leaders, and hear the message of God’s love in terms they can understand. Young Life camping involves high adventure, lots of fun, great food and excellent speakers. Each year, more than 2,000 kids from across Canada and as far away as Europe or Asia, spend a week at RockRidge Canyon, having an experience that many describe as the best of their lives. From September through June, when not hosting Young Life camps, RockRidge Canyon rents its excess capacity, serving as a conference and retreat centre for businesses, churches, and schools.
To learn more about RockRidge Canyon – visit RockRidgeCanyon.com.
Since Young Life began in Canada in 1954, our staff and volunteers have cared enough to leave the comfort of their adult worlds and enter the arena of high school and junior high school life. Trained Young Life leaders are committed to friendships with kids – no strings attached. We go where kids are and spend time in their world playing road hockey, going to the mall, watching a basketball game, or heading to the ski hill. Young Life leaders build bridges of friendship in order to “earn the right to be heard.” We are all about communicating God’s love and the Christian message to kids in terms they can understand. Young Life values and respects all young people, and welcomes all teenagers, both junior and senior high, regardless of religious beliefs. With staff in over 40 communities throughout BC, Alberta, Ontario and Quebec, Young Life of Canada employs more than 120 staff, and works with over 500 volunteers.
To learn more about Young Life – visit younglife.ca.
A little bit about you …
You have a vibrant and growing personal relationship with Jesus Christ. Solid knowledge, understanding and experience in Young Life or other youth ministry is preferred. Experience in a faith-based Christian, not-for-profit, or public organization is also an asset.
You have a degree or diploma in recreation administration or other relevant field, and you have one to three years’ experience in a camp, retreat centre, or similar guest-oriented operation; or an equivalent combination of education and experience.
As a self-starter who is a seasoned administrator, you work quickly and unobtrusively in a busy environment that frequently demands the ability to multi-task. You are flexible and responsive to schedule changes and requests from guests and staff. You are known for good negotiation skills, which help you navigate conflict smoothly and effectively. You are organized and detail oriented, with excellent time and project management skills. You are an effective verbal and written communicator and a natural encourager who provides exceptional customer service.
You are able to work in various adverse conditions, including at heights and at extremes of heat and cold outdoors. You are also proficient in operating professional sound and lighting systems, and/or have an aptitude to be trained in these areas. In addition, you have been trained in challenge course, such as high ropes or zip line, and/or have the aptitude to be trained in these areas.
You have intermediate proficiency in a Windows based operating environment and MS Office suite, and Google Drive. You have a valid Class 5 driver’s license and a clean driver’s abstract. You also have Standard First Aid (Level 1) certification, which must be maintained while you are in the position.
All employees of RockRidge Canyon may have unsupervised access to children. Therefore, the successful candidate must provide a current criminal record check as a condition of employment.
Individuals considering employment with RockRidge Canyon must be legally entitled to work in Canada, and subscribe to our Statement of Faith. All employees of RockRidge Canyon must relocate to Princeton, BC and be able to work a flexible schedule according to seasonal operating requirements.
How to Apply
We provide salary commensurate with your education and experience, group benefits, including an RRSP program, and support for professional development. On‑site housing may be available for rent at a very reasonable rate. If you have questions about this posting, please contact Leslie Flett, Guest Services Manager, RockRidge Canyon at 250 870 9030, ext. 4106, or at lflett@younglife.ca.
Please email your application package to lflett@younglife.ca, with “Guest Group Coordinator” in the subject line by Friday, September 29, 2017. Please indicate in your cover letter how you learned of this opportunity. Thank you for your interest in working with Young Life and RockRidge Canyon!