COVID-19 SAFETY PLAN

Provincial and Interior Health

SEPTEMBER 2021 – JANUARY 2022

Last edit: September 14 , 2021

For a practical summary of what this means for guests and group organizers, please read the SUMMARY here.

Public Health Orders relating to RockRidge Canyon

  • Masks

    • are required for all people 12 years old and older within indoor spaces.

    • may be removed to consume food or beverage at a location designated for this purpose. (e.g. not required at your table).

  • Without Proof of vaccination

    • There are no capacity limits or restrictions on indoor or outdoor worship services.

    • Proof of vaccination is not required for dining room meals (as it is self-serve, no table service provided), retail, swimming pool, outdoor activities, fitness room, staff meetings. Table limits have been set at 8 persons assigned per table at RockRidge Canyon, with no socializing between tables.

  • With proof of partial vaccination (minimum one dose) until October 24, 2021

    • Indoor organized events (e.g. seated events/workshops etc) can have a capacity of up to 50 people.

    • Outdoor organized events can have a capacity of up to 100 people.

    • Worship services are exempt from organized gathering restrictions

  • Without proof of full vaccination (minimum one dose) until October 24, 2021

    • Indoor organized events can have a capacity of 50 people or 50% of a venue’s capacity (whichever is greater) (e.g. 160 seats are available in The Rock Theatre).

    • Outdoor organized events can have a capacity of 5,000 people or 50% of a venue’s capacity (whichever is greater).

    • There are no capacity limits or restrictions on indoor or outdoor worship services.

    • Is not required for student events and activities (K-12 or post-secondary) including teachers and staff when engaged in activities with students.

    • School (K-12) indoor assemblies are limited to 50 people or two classes (whatever is larger) in a single space.

    • Outdoor gatherings are limited to 100 people and require a COVID-19 safety plan.

    • Worship services are exempt from organized gathering restrictions

K-12 and Post Secondary 

The current order does not apply to educational activities for students of schools or post-secondary institutions; teachers or instructors at a school or a post-secondary educational institution when engaged in educational activities with their students in any location.

K-12 Overnight Camping

BCCDC stated that camps are an extension of the K-12 learning environment and they remain supportive of overnight field trips. A document drafted by the British Columbia Camps Association has been reviewed by the BCCDC and is awaiting final review by the Ministry of Education.

Masks

Indoors 

  • Masks are required for all people 12 years old and older within indoor spaces.

  • Masks may be removed to consume food or beverage at a location designated for this purpose. (For example, they are not required at your table).

Outdoors

  • Masks are recommended when physical distancing is not possible between households and staff (ie top of Zip Line).

  • Guests and staff wearing masks in any environment, even after fully vaccinated are OK.

Administration

Registration 

  • Guests will be limited to one family unit at each station

  • Guests are asked to stay 2 meters apart

  • Check-in staff will be behind plexi-glass shield or wear masks when 2 meters apart is not possible

  • Hand sanitizer will be provided

Guest Services

Indoor Games Room

  • Maximum Occupancy of 50 people

  • All guests 12 years and older must wear a mask indoors while using the games room

  • Guests will be asked to disinfect pool cues, ping pong paddles, foosball handles before and after use

Boats

  • Only one family unit in the boat at a time

  • Hand sanitizer will be available on the boat dock

Barge

  • Families will be encouraged to stay with their family unit

  • Guests are encouraged to bring their own life jackets. Please note, RockRidge Canyon has a limited number of children’s life jackets on site.

Pool

  • Children under 7 years of age MUST be within arms reach of  a parent or guardian 16 years of age or older at all times.

  • Guests will be physically distanced by grouping the chairs together for family units and then providing 2m spacing between the groups

  • Guests will need to keep 2m physical distancing from other family grouping while in the pool

  • Staff will wipe down and sanitize gates, ladders, diving board handles on a regular basis

  • Staff will clean and sanitize the pool washrooms regularly throughout the day.

  • Families can bring their own toys into the pool but not share them with any other family unit

  • Staff will follow BC/Yukon LIfesaving Society COVID-19 protocols for rescue and first aid treatment

  • Lifeguards will be wearing PPE when treating patients which includes eye protection, mask and gloves

Beach

  • The beach will be supervised by a lifeguard and will only be open when the lifeguard is on duty during free time

  • Children under 7 years of age MUST be within arms reach of a parent or guardian 16 years of age or older at all times

Beach Hut

  • Guests are encouraged to bring their own life jacket for canoeing, paddle boarding, kayaking and all water activities.

Sports Court

  • Guests will be encouraged to sanitize hands before and after playing

Archery

  • Staff will wipe down bows and arrows between activity blocks

Zip line and Tower

  • The Zip line, High Ropes Challenge Course  and/or Tower will only be open during free time or scheduled times; when certified staff are present

  • Hand sanitizer will be available for all public on the harnessing deck and is encouraged before participants are permitted to touch any equipment.

Club Med

  • Club Med is only open during Young Life or RockRidge Canyon events.

  • Group organizers are required to bring their own first aid attendants.

  • Guests will be required to wear a mask when visiting the doctor and use hand sanitizer upon entry to clinic

  • The doctor will be wearing PPE when treating patients which includes eye protection, mask and gloves

  • Treatment room will be sanitized after each patient.

  • If any guests are experiencing COVID-19 symptoms they will be required to leave RockRidge Canyon and return home. They will be encouraged to seek medical attention at their nearest medical centre or hospital

Food Services & COVID-19

Kitchen Staff

  • Staff will physical distances whenever possible in the kitchen space

  • High touch areas will be disinfected regularly

  • Kitchen staff will use a mask when in dining room serving guests

Dining Hall

  • Maximum Occupancy at half capacity is 220 people

  • Maximum of 8 people per table

  • Tables will be spaced 2 metres apart

  • No socializing between tables

  • Guests must stay in the seat to which they are assigned, or at which they seat themselves, and must not move from table to table.

  • Guests must remain seated during meal times, except to use a self-serve food or drink station, washroom facilities, or to leave or return to the premises.

  • Dining room area will be closed to public between meal times

  • Service of meals may be staggered to avoid crowding

  • Food will be distributed by buffet with hand sanitizing station at each line with clear signage

  • Guests will be required to wear a mask while not at tables including while going through the self serve buffet

  • Any staff in the dining room will be wearing a mask

  • Wherever self serve stations are provided there will be hand sanitizer and signage asking guests to clean hands

Snacks

  • Snack stations will be self serve and will have hand sanitizer with signage asking guests to clean their hands

Lakeview

  • Staff meals will be staggered when necessary or moved to the larger Pinnacle dining room if guests are not on site

  • Frequency of cleaning tables and counters will increase

  • Sanitizing stations provided.

Dishwashing area

  • Maintain directional flow of dirty and clean dishes – no crossover between the two

  • Continue to maintain high temperature washing for dishes, ensure the dishwasher rinse cycle reaches 180f

Retail

Ridge Trading Company 

  • Maximum Occupancy 20 people

  • We ask all guests to respect physical distancing

  • Hand Sanitizer will be available when you walk in and at the till

Scoops Snack Shop

  • Surfaces will be sanitized frequently

  • Orders will be placed on the counter for guests to step up and pick up

  • All lids, straws, spoons and napkins will be behind the counter and can be requested if needed

  • Staff will increase handwashing

Canyon Coffee

  • Surfaces will be sanitized frequently

  • Guests are asked to physically distance

  • Orders will be placed on the counter for guests to step up and pick up

  • All lids, straws, spoons, napkins, cream and sugar will be behind the counter and can be requested if needed.

Accommodations

Housekeeping Staff 

  • Staff practice increased sanitation practices

Dorms

  • Guests are asked to maintain physical distancing between family units

Dorm Lounges

  • Maximum Occupancy is 18 people

  • Self-clean instructions posted

Dorm Rooms

  • Cleaning supplies and instructions supplied for optional guest use

  • Staff will not enter guest rooms during stay

WCL Lobby

  • Hand washing station is provided at entrance

  • Staff will ensure frequent cleaning of high-touch points

WCL Lounges

  • Maximum occupancy signs posted

  • Staff will ensure frequent cleaning of high-touch points

WCL Rooms

  • Hand washing signs posted

  • Staff will not enter guest rooms during stay

Elevators

  • Only one family unit in the elevator at a time

  • Staff will ensure frequent cleaning of high-touch points

Public Bathrooms

  • Cleaned Frequently

  • Hand washing signs posted

Work Staff Housing

  • Assigned Intern Coordinator overseeing COVID safety

  • Any employees that are ill or require isolation must be immediately moved into quarantine rooms  – Tree Rooms

  • Decrease crowding and social interaction, by staggering mealtimes, opening additional lounge spaces, and limiting group activities

  • Increased frequency of cleaning assigned and scheduled

  • Community space cleaned and disinfected daily

  • Garbage will be emptied daily

  • Work staff are required to disinfect shared areas

  • Cleaning products will be readily available, monitored daily and restocked daily as required

Outbreak Control and Protocols

Early detection of influenza-like-illness or gastrointestinal symptoms and laboratory testing of symptomatic employees will facilitate the immediate implementation of effective control measures. In addition, the early detection and immediate implementation of control measures are two of the most important factors in limiting the size and length of a cluster or outbreak.

A cluster is when Public Health determines there is a link between two or more individuals with COVID-19. An outbreak, on the other hand, is when a Medical Health Officer identifies transmission within a setting and additional public health measures are required to limit the spread of COVID-19.  You must notify the local Medical Health Officer if there is an outbreak or if there is a suspicion of an outbreak

Interior Health Authority Phone: (250) 851-7305

Email: workcamps@interiorhealth.ca

COVID-19 Prevention

Workers and guests will be screened upon arrival at RockRidge for the following;

  • COVID-19 symptoms,

  • Exposure to others that are infected with COVID-19 within the last two weeks

  • Travel outside of Canada within the last 30 days

  • Temperature check and record

Workers will be screened daily before the start of their shift for COVID-19 symptoms and sign on their personal log that they are not experiencing any COVID-19 symptoms.

Permanent staff will complete a daily health check electronically at the start of every work day before commencing work activities.

Permanent staff are full time or part time employees of RockRidge Canyon. Work Staff  are seasonal employees or volunteers at RockRidge Canyon.  Guests are paying customers that are visiting RockRidge for a short duration of time.

COVID -19 Sickness Amongst Work Staff and Permanent Staff

  • Workers experiencing COVID-19 symptoms will report to Work Supervisor immediately, even with mild symptoms

  • Sick workers will be asked to wash or sanitize their hands, provided with a mask, and be isolated

  • A sick worker housed on-site will be moved into a separate quarantine room (Aspen, Birch,Cottonwood or Douglas Fir)

  • A sick worker will register for a COVID-19 test immediately.

  • If the worker is severely ill (e.g., difficulty breathing, chest pain), will be transported to medical care or 911 will be called.

  • Housekeeping staff will clean and disinfect any surfaces that the ill worker has come into contact with

  • Sick workers must isolate for 10 days from the onset of any Covid-19 symptoms or as directed by Public Health authority and be symptom free for at least three days.

  • Workers may return to regular activities if COVID-19 test returns negative and the worker has been symptom free for at least 3 days.

  • Workers who have been in close contact with a worker who has tested positive will be required to self isolate for 14 days if directed by a public   If they experience COVID-19 symptoms they are to be tested for COVID-19 immediately.   Close contact is generally someone who has been near a person with COVID-19 for at least 15 minutes when health and safety measures were not in place or were insufficient.

  • Workers who have not been in close contact with a worker who is positive with COVID-19 will be instructed to self monitor for symptoms.

  • Any volunteer workers who have a positive COVID-19 test will be sent home immediately

COVID-19 Sickness Among Guests

  • Guests who determine they may have signs or symptoms of COVID-19 based on the self assessment tool, must immediately report to the Guest Services staff and doctor, arrange for testing and will be asked to leave the facility and go directly home to self-isolate, including close contacts/family members that are with them.

  • If a guest becomes ill, they will be instructed to return home immediately and seek medical attention at their nearest hospital or medical centre.  If symptoms are severe, 911 is to be called.

  • They will be asked to get tested for COVID-19 and inform RockRidge Canyon if their test is positive

If there are any questions or concerns, please contact RockRIdge Canyon at info@rockridgecanyon.com or call 250-870-9030