COVID-19 SAFETY PLAN

Provincial and Interior Health

Guests and Youth Overnight Camping

Last edit: January 14 , 2022

 

RockRidge Canyon will comply with the appropriate BC Health Orders in regards to Covid-19, which may include Gatherings and Events Order, Food & Liquor Serving Premises, Overnight Camps for Children or Youth, BCCA Covid-19 Health & Safety Guidelines for Overnight School Camps.

Depending on the type of group and event there may be exceptions within the order for that particular group, in regards to group size and proof of vaccination. RockRidge Canyon follows the appropriate orders based on the various groups. 

Schools may have additional Covid-19 protocols for students and we will support and work together with school administration to meet those guidelines.

 

Covid-19 Facility Guidelines

 

Masks

Indoors 

  • Masks are required for all people 5 years old and older within indoor spaces.
  • Masks may be removed to consume food or beverage at a location designated for this purpose. (For example, they are not required at your table).

Outdoors

  • Masks are not required in outdoor settings for guests or staff. If guests or staff choose to wear a mask outdoors, that is ok.

Guest Services

Indoor Games Room

  • Maximum Occupancy of 50 people
  • All guests 5 years and older must wear a mask indoors while using the games room
  • Guests will be asked to disinfect pool cues, ping pong paddles, foosball handles after use

Boats (SUMMER)

  • Only one cabin unit in the boat at a time
  • Hand sanitizer will be available on the boat dock

Pool

  • Children under 7 years of age MUST be within arms reach of a parent or guardian 16 years of age or older at all times. 
  • Staff will wipe down and sanitize gates, ladders, diving board handles on a regular basis
  • Staff will clean and sanitize the pool washrooms at the end of the day. 
  • Staff will follow BC/Yukon LIfesaving Society COVID-19 protocols for rescue and first aid treatment
  • Lifeguards will be wearing PPE when treating patients which includes eye protection, mask and gloves 

Sports Court & Outdoor Activities (Sports Court, Archery, Beach Hut)

  • Guests & Campers will be encouraged to sanitize hands before and after participating using the hand sanitizing stations located around the property.

Zipline and Tower

  • The Zip line, High Ropes Challenge Course  and/or Tower will only be open during free time or scheduled times; when certified staff are present
  • Hand sanitizer will be available for all public on the harnessing deck and is encouraged before participants are permitted to touch any equipment

Club Med

  • Club Med is only open during Young Life or RockRidge Canyon events.
  • Group organizers are required to bring their own first aid attendants.
  • Guests will be required to wear a mask when visiting the doctor and use hand sanitizer upon entry to clinic
  • The doctor will be wearing PPE when treating patients which includes eye protection, mask and gloves
  • Treatment room will be sanitized after each patient.
  • If any guests are experiencing COVID-19 symptoms they will be required to leave RockRidge Canyon and return home. They will be encouraged to seek medical attention at their nearest medical centre or hospital

 

Food Services & COVID-19

Kitchen Staff

  • Staff will physical distances whenever possible in the kitchen space
  • High touch areas will be disinfected regularly
  • Kitchen staff will use a mask when in dining room serving guests

Dining Hall

  • Currently a maximum of 6 people per table, may be increased to 8 people depending on the Food and Beverage Health and Safety Order
  • Guests must remain seated during meal times, except to use a self-serve food or drink station, washroom facilities, or to leave or return to the premises.
  • Dining room area will be closed to public between meal times
  • Food will be served buffet style
  • Guests will be required to wear a mask while not at tables, including going through the buffet line
  • Any staff in the dining room will be wearing a mask
  • Guests will be encouraged not to share food or drink
  • Wherever self serve stations are provided there will be hand sanitizer and signage asking guests to clean hands

Snacks

  • Snack stations will be either served by staff, pre-packaged, or self serve with a hand sanitizing station and signage asking guests to clean their hands

Lakeview (Staff Dining Room)

  • Currently a maximum of 6 people per table, may be increased to 10 people depending on the Food and Beverage Health and Safety Order
  • Staff meals will be staggered when necessary to avoid crowding 
  • Staff meals will be self serve buffet line
  • Staff will need to wear masks while going through the buffet line 
  • Sanitizing stations are provided with signs reminding staff to clean hands

Dishwashing area

  • Maintain directional flow of dirty and clean dishes – no crossover between the two
  • Continue to maintain high temperature washing for dishes, ensure the dishwasher rinse cycle reaches 180F 

Ridge Trading Company (Retail Store) 

  • Maximum Occupancy 20 people
  • All guests will be encouraged to physical distance while in the store
  • Masks will be required for all staff & guests
  • Hand Sanitizer will be available when you walk in and at the till

 Scoops Snack Shop

  • Masks will be required for all staff & guests
  • Surfaces will be sanitized frequently
  • Orders will be placed on the counter for guests to step up and pick up
  • All lids, straws, spoons and napkins will be behind the counter and can be requested if needed 

Canyon Coffee

  • Masks will be required for all staff & guests
  • Surfaces will be sanitized frequently
  • All guests will be encouraged to physical distance while in the coffee shop
  • Orders will be placed on the counter for guests to step up and pick up
  • All lids, straws, spoons, napkins, cream and sugar will be behind the counter and can be requested if needed.

Accommodations

Housekeeping Staff 

  • Housekeeping Staff are required to wear appropriate PPE when cleaning surfaces, lounges and rooms.
  • Housekeeping staff have increased sanitation of common surfaces, such as door knobs, light switches, counters and other surfaces
  • Staff are required to follow WorkSafeBC policies and protocols on communicable disease prevention measures

Dorm Lounges

  • Maximum Occupancy is 18 people
  • Hand Sanitizing station will be available
  • Staff will ensure frequent cleaning of high-touch points

Dorm Rooms

  • Cleaning supplies and instructions supplied for optional guest use
  • Staff will not enter guest rooms during stay
  • Ventilation will be optimized by use of screened windows.
  • Cabin access will be limited only to the guests/campers/camp leaders who reside in that cabin and cleaning staff who will only enter when no guest/campers/camp leaders are present. 
  • Masks should be worn in camper accommodation and only removed when in their bed for sleeping.
  • Sleeping accommodations will provide a 1 metre physical distance between the heads of individuals. 
  • For bunk beds, campers will be positioned “head of the camper in the top bunk opposite the position of the camper in the bottom bunk.”

Wolfe Creek Lodge Lobby

  • Hand sanitizer is provided at entrance
  • Staff will ensure frequent cleaning of high-touch points

WCL Lounges

  • Maximum occupancy signs posted
  • Staff will ensure frequent cleaning of high-touch points

WCL Rooms

  • Frequent hand washing signs posted in washrooms
  • Staff will not enter guest rooms during stay

Elevators

  • Only 2-3 guests in the elevator at a time
  • Masks must be worn in the elevator
  • Staff will ensure frequent cleaning of high-touch points

Public Bathrooms

  • Staff will ensure frequent cleaning and disinfection of high touch surfaces
  • Frequent hand washing signs posted in washrooms

Work Staff Housing

  • Assigned coordinator overseeing COVID safety
  • Any employees that are ill or require isolation must be immediately moved into quarantine rooms  – Tree Rooms
  • Decrease crowding and social interaction, by staggering mealtimes, opening additional lounge spaces, and limiting indoor group activities
  • Increased frequency of cleaning assigned and scheduled
  • Community space cleaned and disinfected daily
  • Work staff are required to disinfect shared areas
  • Cleaning products will be readily available, monitored daily and restocked daily as required
  • Sleeping accommodations will provide a 1 metre physical distance between the heads of individuals. 
  • For bunk beds, work staff will be positioned “head of the camper in the top bunk opposite the position of the camper in the bottom bunk.”

Outbreak Control and Protocols

Early detection of influenza-like-illness or gastrointestinal symptoms and laboratory testing of symptomatic employees will facilitate the immediate implementation of effective control measures. In addition, the early detection and immediate implementation of control measures are two of the most important factors in limiting the size and length of a cluster or outbreak.

A cluster is when Public Health determines there is a link between two or more individuals with COVID-19. An outbreak, on the other hand, is when a Medical Health Officer identifies transmission within a setting and additional public health measures are required to limit the spread of COVID-19. You must notify the local Medical Health Officer if there is an outbreak or if there is a suspicion of an outbreak

Interior Health Authority Phone: (250) 851-7305 

Email: workcamps@interiorhealth.ca

COVID-19 Prevention

Permanent staff are full time or part time employees of RockRidge Canyon. Work Staff are seasonal employees or volunteers at RockRidge Canyon. Guests are paying customers that are visiting RockRidge for a short duration of time. 

Guests will be screened upon arrival at RockRidge for the following;

  • COVID-19 symptoms, 
  • Exposure to others that are infected with COVID-19 within 10 days

Work Staff will be screened upon arrival at RockRidge for the following;

  • COVID-19 symptoms, 
  • Exposure to others that are infected with COVID-19 within 10 days
  • Rapid test will be administered upon arrival

Permanent Staff will do a daily self check for covid systems and will notify their Supervisor if any covid symptoms are present. 

COVID -19 Sickness Amongst Work Staff and Permanent Staff

  • Workers experiencing COVID-19 symptoms will report to Work Supervisor immediately, even with mild symptoms
  • Sick workers will be asked to wash or sanitize their hands, provided with a mask, and be isolated
  • A sick worker housed on-site will be moved into a separate quarantine room (Aspen, Birch,Cottonwood or Douglas Fir)
  • A rapid test will be conducted for a sick worker/volunteer. If positive then they will be sent to get a PCR COVID at the health facility. 
  • If the worker is severely ill (e.g., difficulty breathing, chest pain), will be transported to medical care or 911 will be called.
  • Housekeeping staff will clean and disinfect any surfaces that the ill worker has come into contact with
  • Sick workers must isolate for the following time periods and can end isolation when all three conditions are met:
  1. Fully vaccinated: At least 5 days have passed since your symptoms started, or from test date if you did not have symptoms. You should wear a mask even in settings where a mask isn’t required and avoid higher risk settings, such as long term care facilities and gatherings, for another 5 days after ending isolation. Fully vaccinated means you received both doses of a 2-dose series (e.g. AstraZeneca, Pfizer, or Moderna vaccine) or it has been more than 14 days since you received a single dose of a 1-dose series (e.g. Janssen/ Johnson and Johnson).

    Not fully vaccinated: At least 10 days have passed since your symptoms started, or from the day you tested positive if you did not have symptoms.
  2. 2. Fever has resolved for 24 hours without the use of fever-reducing medication, such as acetaminophen or ibuprofen. 
  3. 3. Symptoms have improved.
  • Close contacts will need to monitor for symptoms of COVID-19 and avoid non-essential high-risk settings for 10 days. Those who are not fully vaccinated will need to self-isolate for 10 days.
  • Any volunteer workers who have a positive COVID-19 test will be sent home immediately

COVID-19 Sickness Among Guests

  • Guests who determine they may have signs or symptoms of COVID-19 based on the self assessment tool, must immediately report to the Guest Services staff and doctor/first aid attendant, arrange for testing and will be asked to leave the facility and go directly home to self-isolate, including close contacts/family members that are with them.
  • If a guest becomes ill, they will be instructed to return home immediately and seek medical attention at their nearest hospital or medical centre. If symptoms are severe, 911 is to be called.
  • They will be asked to get tested for COVID-19 and inform RockRidge Canyon if their test is positive

If there are any questions or concerns, please contact RockRIdge Canyon at info@rockridgecanyon.com or call (250) 870-9030.