Young Life of Canada Head Housekeeper

RockRidge Canyon A Young Life of Canada property

Princeton, British Columbia, Canada

Job Description

Job Title: Head Housekeeper

Reports to: Housekeeping Supervisor

Department: Guest Services, RockRidge Canyon

Roles Supervised: Housekeeper(s), Housekeeping Interns, Volunteers

Type of Work: Permanent, Full-time

Work Location: RockRidge Canyon, Princeton, BC


Apply

To apply or ask questions about this position, please contact Leslie, lflett@younglife.ca.

When applying via email be sure to include a cover letter and current resume.

Our selection process will begin immediately, however, we will continue to accept applications until the position is filled. Thank you for your interest in working with Young Life and RockRidge Canyon.


Position Purpose

RockRidge Canyon is a Young Life of Canada property in Princeton, British Columbia, owned and operated by Young Life for the purpose of reaching teenagers with the Gospel of Jesus Christ. It additionally functions as a Christian conference and retreat centre when not being used by Young Life.  RockRidge Canyon is committed to providing “attentive hospitality” to our guests. This means working to consistently exceed the expectations of our guests in quality of service, facilities, and overall experience.

Reporting to the Housekeeping Supervisor, the Head Housekeeper is responsible for overseeing standards of cleanliness proper cleaning procedures for all buildings assigned, in addition to assisting with training, and assigning duties to interns and volunteers. As a Christian with a vibrant and growing faith, the Head Housekeeper will mentor staff, interns and volunteers to help them on their spiritual journey as they serve in the Housekeeping Department.

The Head Housekeeper supports the Housekeeping Supervisor and rest of the property staff team to achieve the vision and mission of Young Life to “glorify God by sharing Jesus Christ with the entire next generation” as outlined in Young Life’s Strategic Plan. As an ambassador for Young Life, you help ensure RockRidge Canyon’s appearance and activities promote, enhance, and protect Young Life’s brand, and boost its reputation with relevant constituents, as well as driving broader awareness. You subscribe to Young Life’s Statement of Faith and abide by its Codes of Conduct.

Key Duties and Responsibilities

Spiritual Leadership
  • Spiritual Leadership
  •  Model Christ in word, deed and actions.
  •  Model and promote Young Life’s mission, core values, and strategic plan.
  •  Provide spiritual leadership to direct reports and volunteers.
  •  Pray for kids, Young Life volunteers, and fellow Young Life staff. Ensure that all ministry at RockRidge Canyon is designed and carried out with a dependence on prayer that flows from a personal relationship with Jesus Christ.
  •  Pursue spiritual growth.
  •  Provide an atmosphere where growth in Christ can happen for the volunteers and staff in the Housekeeping Department.
Supervision and Training
  •  Provide training for Housekeepers, Interns and volunteers
  •  Assist with the supervision of the Housekeepers, and Interns and volunteers assigned to the Housekeeping Department, including schedule of duties and coordination of cleaning efforts.
  •  Personally inspect all camper dorm hallways, bathrooms, porches, lounges and walkways.
  •  Periodically check dorm cleaning supply closets for neatness, adequacy of supplies and proper labeling of containers.
  •  Inspect public areas and bathrooms daily for detail cleanliness and stock supplies.
  •  Work with maintenance in the upkeep of any equipment used by housekeepers.
  •  Complete housekeeping work as required to maintain camp excellence.
  •  Perform other related duties as assigned by the Housekeeping Supervisor.
General Expectations

Convey a sense of Christ-like hospitality and concern for guests and staff and respond to the unexpected needs of our guests in a prompt and professional manner.

  •  All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college age young people who serve at RockRidge Canyon.
  •  Be available to help other departments at the discretion of the Housekeeping Supervisor.
  •  Maintain a positive attitude and a friendly, professional manner to create a warm, welcoming atmosphere.
  •  Observe and report unsafe work conditions to the relevant manager.
  •  Operate property vehicles safely (respect all signage, including speed limits and parking).
  •  Provide positive, professional and effective leadership for staff, volunteers, casual employees and interns.
  •  Assist with training and supervision of volunteers and employees as directed, ensuring they understand their responsibilities, safety concerns and performance standards.
  •  Relate to all property staff in a professional way that enhances the total flow of camp operations.
  •  Lead by example by coordinating with other property staff to ensure that tasks are being performed up to standards, in proper priority, in a timely manner and in harmony with the rest of camp operations.
  •  Maintain appropriate personal boundaries with other property staff, volunteers and guests.
Team Duties and Responsibilities

Model open communication and work collaboratively with the Young Life field and property staff team, for the good of the organization, in support of Young Life’s mission, core values and strategic plan.

Cultivate effective working relationships with property staff, volunteers and guests.

  • Lead by example in cooperating with all other departments on the property to operate as a team and produce a well-functioning body.
  • Relate to all property staff in a professional way that enhances the total flow of camp operations.
  • Coordinate with other property staff to ensure that tasks are being performed up to standards, in proper priority, in a timely manner and in harmony with the rest of the camp operations.
  • Attend staff meetings, staff conferences, and prayer days.
  • Nourish a truthful, accountable, forgiving, joyful, and healthy work culture.
Personal and Professional Development

Pursue opportunities to learn through books, podcasts, courses, etc.

Qualifications

  • RockRidge Canyon is a non-profit Christian organization which has as its primary purpose the promotion of the interests and welfare of those who wish to share in the Christian Experience. As such, you must have a vibrant and growing relationship with Jesus Christ as a condition of employment. Involvement in a local church is expected. You must be able to give spiritual leadership to volunteers and interns and subscribe to our statement of faith.
  • Education and Experience
  •  High school education with the ability to read and write English proficiently.
  •  Housekeeping experience in a large hotel or camp environment is an asset.
  •  Solid knowledge, understanding and experience in Young Life or other youth ministry is preferred.
  •  Experience in not-for-profit or public organization is an asset.
Skills
  •  Strong ethical, Christ-like character.
  •  Demonstrated flexibility and responsiveness to schedule changes and requests from guests.
  •  Demonstrated ability to organize and direct a variety of Property Staff, Interns and volunteers.
  •  Model responsible work habits, effective servant-leadership and stewardship.
  •  Strong analytical and decision making skills.
  •  Excellent time management skills. Able to manage conflicting priorities, effectively plan work, and meet deadlines in a high demand environment.
  •  Good Emotional Intelligence competencies, including interpersonal and customer service skills. Strong relationship building skills. Strong communication skills. Diplomatic and tactful.
Abilities

RockRidge Canyon is a non-profit Christian organization that has as its primary purpose the promotion of the interests and welfare of those who wish to share in the Christian experience. As such, you must have a vibrant and growing relationship with Jesus Christ as a condition of employment.

  •  Proven ability to provide effective spiritual leadership.
  •  Natural leadership abilities and confidence. Able to guide, supervise, and motivate staff and volunteers.
  •  Results oriented coupled with ability to work with a diverse team. Able to patiently work under pressure.
  •  Intermediate proficiency in a Windows based operating environment and MS Office suite required.
Other requirements:
  •  Must be willing to relocate to Princeton, BC.
  •  Current clean criminal record check, including vulnerable sector search required.
  •  Valid Class 5 driver’s license and clean driver’s abstract required.
  •  Occupational First Aid Level 1/ CPR-C / AED required or obtained within first three months of employment.

Work Conditions

Work Location
  •  Work is performed in a rural camp setting.
  •  Work is performed indoors and out of doors throughout the year in all weather conditions.
Physical Requirements

Work requires the employee to able to physically perform the cleaning duties. Must be able to stoop and reach in order to clean hard to get at places. Will be exposed to cleaning chemicals and dirt.

  •  Work requires the employee to walk or stand for up to 60-80% of the time.
  •  May be required to lift materials weighing 50 pounds and do other things such as pushing, stooping, squatting, kneeling, climbing, reaching, pulling, etc
  •  The employee is required to see, talk and hear.
Work Environment
  •  Work is deadline driven.
  •  Work is seasonal and at times there will be large volumes of work to undertake.
Hours of Work

Generally, the workweek is 40 hours.

  •  Work weeks may not be non-standard and weekend work is frequently required including early mornings, weekends & split shifts.
  •  Workdays may exceed 8 hours.
Hazards

Hazards are considered minor and controllable.

 

Note: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements. Other duties may be assigned.